{"id":240479,"date":"2026-01-19T16:27:35","date_gmt":"2026-01-19T16:27:35","guid":{"rendered":"https:\/\/schoolsweek.co.uk\/?p=240479"},"modified":"2026-01-19T16:27:36","modified_gmt":"2026-01-19T16:27:36","slug":"ai-used-in-schools-should-detect-signs-of-learner-distress","status":"publish","type":"post","link":"https:\/\/schoolsweek.co.uk\/ai-used-in-schools-should-detect-signs-of-learner-distress\/","title":{"rendered":"AI used in schools should &#8216;detect signs of learner distress&#8217;"},"content":{"rendered":"\n<p>Artificial intelligence (AI) used in schools should look out for signs of &#8220;distress&#8221; in pupils and flag concerning behaviour to safeguarding leads, new government guidance states.<\/p>\n\n\n\n<p>Education secretary Bridget Phillipson today announced government has updated its AI safety expectations, published <a href=\"https:\/\/schoolsweek.co.uk\/phillipsons-ai-revolution-what-schools-need-to-know\/\" title=\"\">last year<\/a>, &#8220;to get ahead of emerging harms.&#8221;<\/p>\n\n\n\n<p>Newly added sections detail how AI tools used in schools must protect children&#8217;s mental health, cognitive, emotional and social development, and also protect against manipulation.<\/p>\n\n\n\n<p>Speaking at the Global AI Safety Summit in London today, Phillipson said the updated standards &#8220;safeguard mental health&#8221;.<\/p>\n\n\n\n<p>&#8220;High profile cases have alerted the world to the risk of a link between unregulated conversational AI and self-harm,&#8221; she said. &#8220;So&nbsp;our standards make sure pupils are directed to human support when that\u2019s&nbsp;what\u2019s&nbsp;needed.&#8221;<\/p>\n\n\n\n<p>AI products used in schools &#8220;should detect signs of learner distress&#8221;, such as references to suicide, depression or self-harm, the <a href=\"https:\/\/www.gov.uk\/government\/publications\/generative-ai-product-safety-standards\/generative-ai-product-safety-standards\" title=\"\">new non-statutory standards<\/a> state. <\/p>\n\n\n\n<p>They should also detect spikes in night-time usage, &#8220;negative emotional cues&#8221; and &#8220;patterns of use that indicate crisis&#8221;.<\/p>\n\n\n\n<p>If distress is detected, the AI should &#8220;follow an appropriate pathway&#8221; such as signposting to support and &#8220;raising a safeguarding flag&#8221; to a school&#8217;s lead.<\/p>\n\n\n\n<p>The standards say AI products should also respond with &#8220;safe and supportive&#8221; language that &#8220;always directs the learner to human help&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#8216;AI must not replace human interactions&#8217;<\/h3>\n\n\n\n<p>There are also strict new guidelines around emotional and social development, which caution developers against &#8220;anthropomorphising&#8221; products.<\/p>\n\n\n\n<p>It states products should not &#8220;imply emotions, consciousness or personhood, agency or identity&#8221;. For example, they should avoid statements such as &#8220;I think&#8221;, and &#8220;avatars or characters&#8221; that &#8220;could give an impression of personhood&#8221;.<\/p>\n\n\n\n<p>Phillipson said this was particularly key for younger pupils, and those with SEND.<\/p>\n\n\n\n<p>&#8220;We\u2019ve&nbsp;got to make sure AI products&nbsp;don\u2019t&nbsp;replace vital human interactions and relationships,&#8221; she said.<\/p>\n\n\n\n<p>&#8220;Experts tell us and research confirms that when AI tries to look like us, mimicking our social cues, a machine in human\u2019s clothing, it can foster in our&nbsp;children&nbsp;unhealthy levels of trust and disclosure.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Guidance warns against &#8216;manipulation&#8217;<\/h3>\n\n\n\n<p>On &#8220;manipulation&#8221;, the standards say AI products used by pupils and teachers should &#8220;not use manipulative or persuasive strategies&#8221;.<\/p>\n\n\n\n<p>This includes flattering language like &#8220;that&#8217;s a brilliant idea&#8221;, stimulating negative emotions like guilt or fear for motivational purposes or &#8220;portraying absolute&#8230;confidence&#8221;.<\/p>\n\n\n\n<p>They must also not &#8220;exploit&#8221; users by steering them towards prolonged use to increase revenue.<\/p>\n\n\n\n<p>&#8220;We&nbsp;don\u2019t&nbsp;want our children kept on apps or on screens longer than necessary for their education,&#8221; said Phillipson.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI should &#8216;encourage, not spoon feed&#8217;<\/h3>\n\n\n\n<p>On cognitive development, the standards say development and use of AI products used in education should involve regular engagement with experts, such as educators and psychologists.<\/p>\n\n\n\n<p>The impact on the development of learners must also be monitored, and records should be kept.<\/p>\n\n\n\n<p>Programmes should also not give full answers or explanations until after a pupil has attempted it themselves. They should instead &#8220;follow a pattern of progressive disclosure of information&#8221;.<\/p>\n\n\n\n<p>Phillipson said the standards &#8220;prevent AI acting as a substitute for cognitive development&#8221;. &#8220;It must encourage, not spoon feed,&#8221; she said. &#8220;Offer assistance, not shortcuts.&nbsp;Help to tease out the answer.&#8221;<\/p>\n\n\n\n<p>The minister said government believes AI could &#8220;superpower the learning of every child \u2013 especially children from disadvantaged backgrounds and with special educational needs and disabilities&#8221;<\/p>\n\n\n\n<p>But she vowed that &#8220;no matter how transformational technology becomes, learning will remain a deeply human act.&#8221;<\/p>\n\n\n\n<p>&#8220;Under this government, AI will back our&nbsp;teachers, but&nbsp;never remove them,&#8221; she said. &#8220;AI will empower our teaching assistants, never make them obsolete.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The DfE has updated AI 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